How to Fix the Remote Desktop Error Code 0x104 in Windows 11/10

Collected Image
Users utilize the Remote Desktop Connection (RDP) app in Windows 11/10 to remotely connect with other PCs. However, some users have reported they can't remotely connect to target PCs because of error 0x104. Those users see an error message that says, "We couldn't connect to the remote PC… Error code 0x104."

This error means the Remote Desktop client can't find the remote PC. Consequently, users can't remotely access the PCs they need to. This is how you can resolve error code 0x104 in Windows 11/10.

1. Make Sure Remote Desktop Is Enabled
First, ensure the Remote Desktop feature is enabled on both the PC you're trying to connect to and the PC you're using. You can enable Remote Desktop in Windows 11/10 as follows:

1.Press Windows + S to launch Windows Search.
2.Type remote desktop settings in the search box.
3.Click the Remote desktop settings search result to bring up those options.
4.Turn on the Remote Desktop option.
5. Click Confirm on the Remote Desktop Settings window that pops up.

2. Run the Network Adapter Troubleshooter
As error 0x104 is a networking-related issue, the Network Adapter troubleshooter could help some users resolve it. That troubleshooter can resolve network adapter issues causing error 0x104. These are the steps for applying that troubleshooting:

1.First, launch Windows Run by right-clicking Start and selecting Run.
2.Type ms-settings:troubleshoot and click OK.
3.Select either the Other trouble-shooters option or Additional trouble-shooters, depending on whether you're using Windows 11 or 10.
4.Click Network Adapter's Run option.

5.Select the network adapter you use for your remote desktop connection in the troubleshooter. Or you can click All network adapters if you're not sure.
6.Then press Next to initiate the troubleshooting.
Select the I'm having a different problem option.
7.Click the Allow other computers to connect to this computer radio button.
8. Select the Connect this computer using Remote Desktop Connection option, and select Next to continue.

3. Enable Network Discovery in Windows

Network Discovery is a feature that enables your PC to see networked devices and be visible to others. That's another feature that must be activated for remote desktop connections to work right. This is how you can enable Network Discovery in Windows 11/10:

1. Press the Windows keyboard button + R to start Run.
2. Input Control Panel in Run and select OK.
3. Click the Network and Internet category.
Source: https://www.makeuseof.com

Share this news on: